cognos configuration 启动 报红叉 Registering the service 'IBM cognos content Database'

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各位老师,cognos启动遇到如图所示问题,请指教,非常感谢!
场景如下:
服务器(windows 2008 64位)未安装jdk,未配置java_home
之后进行了以下操作
1.安装oracle11g 64位server ,oracle11g 32位 client
  建内容库用户
2.安装cognos10.2.1  64位server(目录 d:\ibm)
  内容库配置完毕,测试成功,cognos configuration 初次启动成功 
3.安装framework10.2.1  32位(目录 d:\ibmframework)
  因为cognos的路径只一级,没设置好,安framework又不让安到相同目录,就另选目录了
 
此时,重启了服务器,再启动cognos configuration ,报如图所示错误
detail内容:[Launching a JVM using 'Maximum memory in MB']
Successfully launched a test JVM with the memory setting of '768'. Note that this does not guarantee that the IBM Cognos service will start and run successfully.

To see which JVM options are based on this setting, view ibmcognos_location/bin/bootstrap_<OS>.xml and see your JVM documentation for an explanation of those options.

[Archive Local File System Root]
Since the value is empty, the feature is disabled. There is nothing to test.

[Validate mail server properties.]
[ ERROR ] The mail server cannot be reached.

[Archive Local File System Root]
Since the value is empty, the feature is disabled. There is nothing to test.

[Register]
[ ERROR ]
QQ图片20171221173333.png

 
 
 
 
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左右 - 数据服务专家 专注于IBM家族高级分析领域钻研 数据可视化践行者 2017-12-24 回答

感觉像是第一次启动之后没有正常停掉。
你在windows服务里面找到oracle和cognos,把这两两个服务都设置成为“手动”启动。
然后重启widnwos,之后再启动cognos

另外你需要看看你的content store到底是怎么装的,用的是自带的derby还是自己配置的oracle(从文件名看来应该是derby),如果是这样的话,你需要删除这个derby重新建立一个oracle

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