cognos8.3安装配置完成后,启动服务时报错?

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大家好!cognos8.3安装配置完成后,启动服务时报错,具体日志信息如下:
[Launching a JVM using 'Maximum memory in MB']
1. Successfully launched a test JVM with the memory setting of '768'. Note that this does not guarantee that Cognos 8 will start and run successfully. 
To see which JVM options are based on this setting, view c8_location/bin/bootstrap_<OS>.xml and see your JVM documentation for an explanation of those options.
['c8']
1. [ ERROR ] CAM-AAA-0146 The namespace 'Default' is not available.
CAM-AAA-0064 The function 'CAM_AAA_Configure2' failed.
CAM-AAA-0026 The function call to 'AS_GetRuntimeConfigSize' failed with error code: 'The directory server is not responding.'

[Archive Local File System Root]
1. Since the value is empty, the feature is disabled. There is nothing to test.
[Validate mail server properties.]
1. [ ERROR ] The mail server cannot be reached.
[Checking test results]
1. 15:08:57, CAM-AAA-0146 The namespace 'Default' is not available.
[Start Service]
1. [ ERROR ] CFG-ERR-0103 Unable to start Cognos 8 service.
Execution of the external process returns an error code value of '1'.


请各位帮忙解决,谢谢大家了!
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zlqiuts - 来学习 2015-10-29 回答

1、安装前,把JDK的环境变量给去掉。
2、安装的时候要选择默认的内容库,如果没选择的话,用Oracle的数据库的话,需要编码是UTF-8(拷贝Jar)
 
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jcwd520 2015-10-29 回答

@zlqiuts 谢谢啊,我昨天又重装了下,选择了默认的内容库,可以啦,感谢帮忙。

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